The aim of this five-day course is to become aware of one’s own style of communication and to understand how different corporate and national management cultures can influence decision-making. The ability to successfully communicate in an international context requires knowledge of differing social norms as well as why they may differ in order to anticipate, mediate, and rectify cultural misunderstandings or “cultural incidents”. The objective of the course is to provide theoretical background on intercultural communication as well as general methodology and skills.
Students will learn about, and then experience Tuckman’s stages of group development. The work of Hall, Hofstede, and Trompenaars will be referred to in order to define dimensions of culture that have an impact on how we communicate in general. These concepts will be applied to the communication process through videos, role plays, and case studies. Observation, analysis and discussion will lead to a greater understanding of how communication can be managed in an international context.
- Enseignant: Melania Burgelis
- Enseignant: Bethany Cagnol